Frequently asked questions

💅 About the Products

Q: Are the nails reusable?
Yes! Our press-on nails are reusable if removed gently and stored properly.

Q: Will the nails damage my natural nails?
No. Our sets are designed to be gentle and non-damaging when used as instructed.

Q: How long do they last?
Typically 5–10 days, depending on your lifestyle and application. You can reapply them using adhesive tabs or nail glue.

🎁 Monthly Box & Quiz

Q: How does the Monthly Box work?
You take our quick Style Quiz — we analyze your preferences and send you a surprise set each month that fits your vibe.

Q: Can I pause or skip a month?
Yes! You can pause, skip, or cancel your subscription anytime from here.

Q: Can I retake the quiz if my style changes?
Absolutely. You can update your style quiz anytime — we want to grow with you.

🖼️ Customize My Own Set

Q: Can I upload my own design?
Yes! On our “Customize” page, you can upload an image, and we’ll print it on your nail set. It takes 7–15 days to produce.

Q: What file types are accepted?
We accept .JPG and .PNG — just make sure the image is clear and well-lit!

🚚 Shipping & Returns

Q: When will I receive my order?
We are currently in soft launch. All orders placed in July 2025 will be hand-painted and shipped in August 2025.

Q: Do you ship internationally?
Not yet — we currently ship within the U.S.

Q: What’s your return policy?
We accept returns within 7 days for quality issues only. Worn or used items are non-returnable.

📦 Orders & Payments

Q: What payment methods do you accept?
We accept all major credit/debit cards via Stripe.

Q: Can I cancel or change my order?
Yes, within 12 hours of placing it — email us at [email protected]

💌 Still have questions?

We’re here to help. Contact us anytime at [email protected]